GE, Profile, Café, Monogram & Hotpoint Appliance Repair in Montreal

Documented GE fault codes

See every verified code in our appliance fault-code guide.

Found your code? 📞 Call (514) 416-1144

What do the letter codes on a GE refrigerator mean?

GE refrigerators report faults as two-letter abbreviations, not numbers. FF warns the freezer is too warm and food may be thawing, pointing at airflow or defrost. dE logs a defrost-system fault in the last 24 hours: heater, thermostat, sensor or control. CC means the temperature controls read out of range, CI flags the icemaker, and PF simply records a power failure. The one that fools people is uppercase DE, showroom Demo mode with cooling switched off on purpose, not a fault at all. On Profile French-door units in NDG and Côte-des-Neiges, water on the floor is usually a frozen defrost drain. Board-level work covers the WR55X10942 main control and WR09X10041 cold control.

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Why does my GE dryer show E3, E5 or E8?

GE electronic dryers read temperature with two thermistors rather than a thermostat stack, so faults split by location. E3 and E4 are the inlet thermistor, shorted and open; E5 and E6 are the outlet, or exhaust, thermistor, shorted and open. E11 means the drum motor is not turning or the centrifugal switch failed. E14 is a stuck key on the panel. E7 flags loss or imbalance of incoming power, which in older Saint-Leonard and Rosemont triplexes often traces to a loose 240V connection rather than the dryer. E8 is the one that gets missed: a power board fitted without setting its model configuration. Robert G., our master technician, has worked on these dryers since 1986.

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What causes GE washer codes E22, E30 and E43?

Top-load and front-load GE washers use different halves of the E-code list. Top-loaders report E1 for not filling and E2 for not draining; a top-loader that fills but never agitates is usually the mode shifter and its optical sensor, not the motor. Front-loaders add E22, a fill timeout when the machine cannot reach level in time, common in upper-floor Plateau and Mile End flats with weak pressure, and E23, an overfill from an inlet valve that will not shut. E30 is a drain-pump signal fault, often suds or a clogged filter; E31 is a slow drain from lint or coins. E42 and E45 are drive-motor overcurrent; E43 is a failed inverter control board.

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What does a C1 or LEAK DETECTED code mean on a GE dishwasher?

GE dishwashers use C-codes. C1 means a slow or partial drain, over two minutes; C2 means it failed to drain at all after seven minutes, so look at the drain hose, the air gap, or a weak pump. C4 is an overfill after a power failure, typically a stuck float switch. C7 is an open or shorted water-temperature sensor. C8 means dishware is blocking the detergent cup. H2O means low or no water: a closed supply valve, a kinked inlet, or low pressure. LEAK DETECTED cancels the cycle because water reached the base pan. In a Verdun or Griffintown condo stacked above neighbours, that code is not a wait-and-see.

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Which GE oven F-codes mean the sensor, and which mean the board?

F3 and F4 are the oven temperature sensor, an RTD reading open on F3 and shorted on F4. It is the one code you can verify with a meter: a healthy GE RTD measures roughly 1,080 to 1,100 ohms at room temperature and climbs as it heats. F2 and F20 are over-temperature. F0, F1, F6 and F7 are keypanel faults from a stuck or shorted key. F5, F8 and FF mean the electronic oven control itself needs replacing. F9 and FC are the door-lock circuit, almost always after a self-clean. F350 is the upper cooling-fan circuit and FD is the meat probe. On Café and Monogram builds we also check thermal cut-off fuses and the WB44K10005 hidden bake element.

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Why doesn't my GE range show a code when a surface element fails?

Because every published GE range code comes from the oven control. There is no separate cooktop code set, so a dead or cycling surface element produces no display code at all and the diagnosis is purely electrical: the infinite switch, the element itself, the terminal-block connections, and both 240V legs. If your range does show F2 or F20 for over-temperature, or F9 and FC for a door-lock circuit stuck after a self-clean, that is the oven half of the appliance, and a jammed self-clean latch usually needs the latch motor replaced before the door will open. In Quebec we service electric ranges only.

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Parts, platforms and what your model number tells us

The five badges share control platforms, which is why the codes above repeat across them. The Canadian lineage runs through Camco, formed in December 1976 by the merger of the appliance divisions of General Electric Canada (60%) and General Steel Wares (40%), the owner of the Moffat and McClary names; Camco also built Hotpoint. Camco later passed to Mexican manufacturer Mabe, and GE, Profile, Café, Monogram and Haier appliances are distributed in Canada today by GE Appliances Canada (MC Commercial Inc.), a Mabe company. Haier acquired GE Appliances in June 2016, with the right to use the GE brand name on appliances until 2056. Our own model-prefix key routes Kenmore prefixes 362 and 911 to GE for parts and diagnostics, and Canadian C362 units to Camco. We are an independent repair company, not affiliated with, authorized by, or endorsed by GE Appliances or its Canadian distributor.

Québec's Bill 29 and your right to repair

Quebec's Bill 29 — An Act to protect consumers from planned obsolescence and to promote the durability, repairability and maintenance of goods — received assent on 5 October 2023 and amends the Consumer Protection Act in phases. The ban on planned obsolescence applied from assent. The warranty covering availability of replacement parts, repair services and the information needed to repair or maintain a good came into force on 5 October 2025, together with the requirement that parts be installable with commonly available tools and without damaging the good. Under section 39.5, where that warranty is not met and a consumer requests a repair, the merchant or manufacturer must advise the consumer in writing, within 10 days of the request, of the timeframe in which it proposes to carry out the repair; if the consumer does not accept that timeframe, the good may be repaired by a third party at the merchant's or manufacturer's expense. Further amendments covering the warranty of good working order for certain household appliances are set to come into force on 5 October 2026. This is a plain-language summary, not legal advice — for your own situation, consult the Office de la protection du consommateur. In Canada, GE-brand parts are distributed through GE Appliances Canada (MC Commercial Inc.), a Mabe company.

GE repair in Montréal homes

GE's Montreal connection is manufacturing, not marketing. The plant at 5778 Notre-Dame Street East, in the city's east end near Dickson, was built by the federal government during the Second World War to manufacture tanks. General Electric acquired it in the late 1940s and began producing household appliances there; it ran successively as GE, Camco and Mabe Canada until Mabe closed it in August 2014 and declared bankruptcy two weeks later. In its later years it built clothes dryers and dishwashers — in 2004 Camco announced a $14.9-million expansion of the Montreal plant even as it closed its Hamilton refrigerator plant. A GE dryer more than a decade old may well have been assembled on the same east-end stretch of Notre-Dame we drive daily.

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